Security and Privacy
Yes. Billhop uses industry-standard security systems to ensure the highest security standards, similar to bank platforms and systems. We have developed our proprietary systems and processes to validate, execute and follow up on the payment of your bills. Billhop does not store any card numbers and encrypts all user information. Billhop is a Payment Institute licensed by and under the supervision of the Swedish Financial Supervisory Authority (Finansinspektion).
We employ external security experts who continuously monitor and stress test our service. Furthermore, our money laundering reporting officer, compliance team, and risk team ensure that we continue to meet the statutory requirements under the directive from the Swedish FSA.
Our users are required to store their user information out of reach of unauthorized persons. If you suspect any unauthorized use of your account, please email us immediately at firstname.lastname@example.org. Note that it is not enough to use just your login information to pay an invoice. Your card information is also needed.