Read what our customers think of our services at Trustpilot, Europe’s largest business review site.
January 15, 2019
Easy to setup
Easy to setup Easy to pay. Good CS if needed.
January 1, 2019
Very useful payment tool for a fair charge. Good customer service, with almost instant email replies, plus a small token of compensation when one of my payments did not arrive on time.
December 18, 2018
Billhop provides an excellent service.
I have used Billhop on two occasions and would not hesitate to do so again. I am particularly grateful to Giada, who managed to recall a payment (after I had entered the incorrect sort code and sent it to the wrong account!) which was then refunded to me in full. I would definitely recommend Billhop.
December 7, 2018
Billhop seems to be the only sensible…
Billhop seems to be the only sensible solution that debits your card and credits your suppliers bank accounts without them having to have merchant facilities. The team have been very helpful with special thanks to Giada.
December 3, 2018
So I have recently started to use the service and it does exactly what I needed it to do, be able to use credit card to pay for things that normally do not allow that option. great for building. website and app is user friendly and easy to use.
November 27, 2018
Very easy to use.
Very easy to use. Billhop is a doddle to set up and is very clear from the start about fees and timescales for sending payments. Not had any issues at all.
November 27, 2018
Good service. Quick and easy to use. Helped us with cash flow whilst at the same time, offsetting some the cost with points from our Amex card. Would use again.
November 7, 2018
Five star easy to set up and great to…
Five star easy to set up and great to use Fast and efficient 😜
October 30, 2018
I really like bill hop
I really like bill hop. It allows me manage my cash flow. I'd love if you could pay bills in 2 business days rather than 4, but that's just being picky. It's great.
October 15, 2018
October 8, 2018
Useful service, but too SLOW
Yes, it's a useful service to pay tradesmen and the like with Amex (or indeed any credit card), and thus get points and/or reach a spending target. But, it's slow (four to five days), and the charges are high (2.95%). Perhaps if they had some kind of sliding scale on charges along the lines of the more you use the service, the less you pay, I might use it more often, but as it stands it's really only for one-off type payments.
October 2, 2018
Billhop is fantastic
Billhop is fantastic. I've used it a number of times and it has ironed out paying of a number of bills that I was worried about in terms of the right credit card to use, or in the case of HMRC the fact I wasn't able to pay a tax bill on a zero interest credit card at all... until I used Billhop.
September 19, 2018
Seems to be a great useful service
Seems to be a great useful service . I do wish the payments at times could be a little quicker than the 5 days but hey ho . The fee is acceptable as much as I wish was a little less but all in all a very convenient service on offer that helps me also rack up points with my card provider being Amex and credit scoring I’m sure as it’s against a charge card I ha e and not credit card so I’ll pay my actual bill in 56 days if I time it right .
September 12, 2018
Easy to set up
Easy to set up, easy to use and gives you another option!
August 31, 2018
Very easy site to use
Very easy site to use. Excellent service.
August 17, 2018
Excellent portal and resource…
Excellent portal and resource particularly for AMEX card holders and to have all bills paid in one account I recommend everyone to sign up to this
August 17, 2018
Fast, quick and secure with a REALLY good web site to get the job done.
August 14, 2018
A way of using your Amex card and saving money!
Allows a small business to pay bills to supplier via their Amex card. You can cover the fees of Bill Hop from early payment discounts from suppliers (i actually make a small profit). The main benefit is you benefit from the upto 54 days payment credit from Amex + Amex Points.
August 10, 2018
Great service just Slow...
I first heard about Billhop on a website head for points. A little bit of researching and I decided to give it go. At first I was sceptical so transferred a small amount to see if it actually worked only £1 for a food bill. To my amusement it actually did. I ordered my Amex gold and transferred my rent last week. 4days later money in the landlord’s account. 😄 I’m halfway already on hitting my £2000 mark and getting my bonus reward points. Great idea pay anything you want with any card don’t know about Diners though and the amount is in the account holders account in 4 days. Ok takes 4days which would be nice if they did it sooner maybe in time can only hope that changes. Service fee is set at 2.95% a little high hopefully they decrease that and not increase. But it works and does what it’s meant to do. Very happy with the service. Good communication I received a email as soon as the money was transferred and rang my landlord to confirm and it was there. I do recommend it to people to give it go. Easy way to get Avios or reward points for bills you via bank transfer where you normally wouldn’t. I would be using this more and more often.
July 24, 2018
So good! Great way to manage payments and cashflow in general for our business. And looking forward to spending all those lovely points. :)
July 19, 2018
Profession services, helpful and responsive - while very serious about the regulation and compliance. If you need the service for whatever reason, it is worth paying the small extra commission. Highly recommend it!
July 16, 2018
Great payment app!
Love Billhop! I use it all the time for both work and business accounts. Very handy to process payments from one single app and helps you make the best from your credit cards. Also, really great customer support very helpful, knowledgeable and accessible, which is very rare for payment apps. Greater integration and automation features and I'd be using it for all my payments! One of my favourite apps
July 3, 2018
I do like Billhop and have used them on…
I do like Billhop and have used them on various occasions when paying builders. I would use them much more if their rates were a bit lower.
July 3, 2018
Just Brilliant!! Life saver!!
June 25, 2018
What an excellent service this is - very simple to set up and simple to process payments etc. with a concise website to see all your records and transaction.
May 24, 2018
Great payment service for business purposes. Administrations are so late technology wise.
May 20, 2018
Have only used 3 times so far but a life saver! I've just recently had an unexpected and unbudgeted tax bill to pay and of course, HMRC have stopped taking personal credit cards...
May 16, 2018
Great service, prompt payment, refreshingly innovative!
Great service, prompt payment within a couple days, excellent customer support, no phone queues, no indian call centre, I think their office is in Sweden or someone in Europe. Pretty good service, very impressive indeed offering a real alternative to using AMEX to cover monthly bills and rent!
April 26, 2018
Great idea. Means I can pay any bill/expense on my Amex & get loyalty points on purchases I couldn't otherwise. Highly recommend.
April 10, 2018
You get what you pay for
You get what you pay for. A good eficient service which works well on every occasion in a very timely manner.
March 20, 2018
Excellent service allowing to pay bills…
Excellent service allowing to pay bills fairly quickly while taking advantage of any credit card based rewards.
March 12, 2018
Great service and reasonable fees
Great service for personal and business use, reasonable fees
February 22, 2018
Billhop provides a good service at a…
Billhop provides a good service at a reasonable price.
February 20, 2018
Very useful service with helpful and…
Very useful service with helpful and polite staff who respond quickly to any queries.
February 14, 2018
Handy, but expensive
It's a good service and is useful for making purchases on a card which would otherwise not be possible, however their charges are very high so it's often prohibitively expense which limits how useful it can be.
January 11, 2018
I am new to Billhop but after two …
I am new to Billhop but after two transactions I am very happy with the service this far. Long may that continue!
November 20, 2017
Billhop is a masterpiece of God
Billhop is a masterpiece of God. Be ready to plan ahead (4days) but it is an amazing tool!
November 17, 2017
I love Billhop
I love Billhop. Great way to earn avios points by paying large bills. It would be great if they decided to accept bitcoin in the future!
November 3, 2017
Great facility to enable Avios to be …
Great facility to enable Avios to be collected through Amex but could be quicker payment and rate is too high.
October 30, 2017
Billhop allows me to manage my optimize …
Billhop allows me to manage my optimize my cashflows and minimize my costs I recommend Billhop to any working and entrepeneurs. Long life to Billhop :)
October 23, 2017
Great way to pay my suppliers
Great way to pay my suppliers, easy and straightforward service. Brilliant!
October 23, 2017
Simple, easy to use, excellent! Would recommend Billhop to anyone.
October 12, 2017
Useful new service
This is a useful service that enables you to pay bills using Amex or other cards to collect Avios from retailers / councils etc that don’t otherwise take the right card. The fee is perhaps a little high - would give 5* if reduced.
October 2, 2017
Great little app for securing Avios points
Great little app for securing Avios points if you’re an AMEX customer (seems to be getting more and more difficult these days to find people who will accept AMEX!) Yes there is a small fee to pay but that’s more than compensated by the points. Only comment I have to make about the app is it is a little bit awkward to use In the way that you when you add a bill and then go to pay it the details amount etc appear blank. Took me a little while to get used to it but I got there in the end.
August 29, 2017
I am able to pay my university accommodation using my Amex and collect points while I do so. Fantastic!
June 2, 2017
They do what they say they'll do which …
They do what they say they'll do which is useful to me when an unexpected bill needs paying and card payments aren't accepted.
May 18, 2017
I love the service
I love the service, nice and easy. One thing I will say is it sucks waiting up for a week to hit your bank account / pay a bill, but no complaints bar that.
May 16, 2017
So Far So Good
Some bills do not accept my Amex card. This is an ideal way of dealing with this. I'll give five stars when charges are slightly less. Thanks a lot.
May 8, 2017
Excellent service - Great company and idea. Brilliant way to pay invoices, and council tax, whilst also earning points on my Amex card.
March 27, 2017
Very good service!
A very good, much needed service, but would be ideal if faster payments are offered or even 1-2 days. The long wait makes it alittle inconvenient.